Last updated: June 15, 2024

Please note that by placing an order or making a purchase at PlanBird, you agree to the following terms, which align with PlanBird’s Refund Policy.

30-Day Money-Back Guarantee:

We want you to be completely satisfied with your purchase. If you need assistance or support with any of our products, please contact us at support@planbird.co. If you are still not satisfied, you can request a full refund within thirty (30) days of purchase by emailing us at support@planbird.co.
 
The 30-day period starts from the purchase date. To receive the refund, you must provide the email used for the purchase. Refunds will only be issued to the original payment method.
 
Please note that if you paid via PayPal, the refund amount will be the original payment minus the seller’s fees and other fees charged by PayPal due to the refund.

 

Quality Assurance: At PlanBird, customer satisfaction is paramount. If you encounter any issues or are dissatisfied with your purchase, we encourage you to contact us immediately at support@planbird.co. Our team will diligently work with you to address your concerns and find a satisfactory solution.

Issue Resolution Process: In cases where you face difficulties or are not entirely satisfied with our product, please reach out to us. We are committed to understanding and resolving your concerns. Our support team will review the issues and strive to offer assistance, updates, or alternatives as feasible.

Feedback and Continuous Improvement: Your feedback is invaluable to us. It aids in not only resolving your immediate concerns but also in improving our products and services for all customers. We encourage open communication and constructive feedback.

Acceptance of Terms: By purchasing from PlanBird, you acknowledge that you have read, understood, and agreed to our Refund Policy. This policy is in addition to any statutory rights you may have under the law.

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